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Title:

Reference Librarian Assistant

Department:

Library - Northeast Branch Library

Major Objectives:

Provide reference assistance to patrons over the telephone in person.

Responsibilities:

To be at the reference desk as scheduled, to follow library policies and procedures.

Qualifications:

Must be familiar with reference interviewing.  Must be familiar with personal computers and database searching including the internet.  Must be customer-service oriented.  Must be able to follow directions and to ask for help from coworkers when unable to assist a patron.  Must be graduate student currently enrolled in library science courses and have completed at least one semester or have a library degree.

Training/Preparation:

Library and computer background is helpful.  Will be trained by Northeast Branch staff.

Time and Place:

To be determined by mutual agreement.

Commitment:

At least 10 hours per week for at least one semester.